Zipper Silk Pillowcase

Washing Instructions

To maintain the softness, shine, and quality of your silk products, please follow these care instructions carefully:

• Hand wash in cold water (30°C or below).
• Use a mild detergent specifically designed for silk or delicate fabrics.
• Do not bleach or use harsh chemicals.
• Gently swirl the item in water — do not rub, wring, or twist.
• Rinse thoroughly with cold water.
• Lay flat on a clean towel and gently press to remove excess water.
• Air dry naturally away from direct sunlight.
• If needed, iron on the lowest heat setting while the fabric is slightly damp, or place a cloth between the iron and the silk.
• Do not tumble dry.

Proper care will help preserve the smooth texture and natural benefits of your silk products for years to come.

Returns Policy

We want you to feel confident with every purchase. If you are not completely satisfied, you may return your item within 30 days of delivery for a full refund.

If you receive an incorrect, damaged, or defective item, we will cover the return shipping costs. Please contact our support team before returning the item so we can guide you through the process and ensure a smooth return.

Refund Processing Time

Once you hand your package over to the return carrier, refunds are typically processed within four weeks. In many cases, you may receive your refund sooner. This timeframe includes the time it takes for:

• The return shipment to reach us (5 to 10 business days)
• Our team to inspect and process your return (3 to 5 business days)
• Your bank or payment provider to complete the refund (5 to 10 business days)

You will receive a confirmation email once your refund has been issued. If you have any questions, please contact our customer support team—we’re here to help.